Privacy policy

Privacy Policy

Last Updated: May 6th, 2026

Sabine Runge Painting operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the "Services"). Sabine Runge Painting is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit the website, use the Services, make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our General Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term "personal data," we refer to information that identifies you or another person or can be directly associated with you. Personal data does not include information that has been collected anonymously or anonymized such that identification or association with your person is no longer possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact information including name, postal address, billing address, shipping address, telephone number, and email address.

  • Financial data including credit/debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information including username, password, security questions, configurations, and settings.

  • Transaction information including items you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.

  • Communication with us including information you provide when communicating with us, such as when sending a request to customer support.

  • Device information including information about the device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you: We collect data when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

  • Automatically via the Services: We collect data from your device when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.

  • From our service providers: We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.

  • From our partners and other third-party providers.

How do we use your personal data?

Depending on how you interact with us or which of the Services you use, we may use personal data for the following purposes:

  • Provision, customization, and improvement of the Services: We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing payments, executing orders, storing configurations, sending account-related notifications, managing your account, organizing shipping, facilitating returns/exchanges, and creating a personalized shopping experience (e.g., product recommendations).

  • Marketing and Advertising: We use your personal data for marketing purposes, such as sending communications via email, SMS, or mail, and displaying online advertisements based on your activities.

  • Meta Pixel and Conversions API (Facebook): We use the Meta Pixel and the Conversions API from Meta Platforms Ireland Ltd. ("Meta") as part of the "Facebook & Instagram by Meta" service. This allows us to measure the effectiveness of our ads, track conversions, and create target groups for marketing purposes (retargeting). Information about your use of our online shop and events (e.g., page views, cart actions, purchases) is processed and transmitted to Meta. This processing is based on your consent pursuant to Art. 6 Para. 1 lit. a GDPR, provided via our cookie banner. You can revoke your consent at any time through the cookie settings on our website.

  • Security and Fraud Prevention: We use data to authenticate your account, provide secure payments, and detect or investigate fraudulent or illegal activities.

  • Communication with you: To provide customer support and respond to inquiries.

  • Legal reasons: To comply with applicable law or respond to legal processes.

Further information on how Shopify processes personal data: https://www.shopify.com/legal/privacy/app-users Opt-out of certain Shopify processing: https://privacy.shopify.com

How do we share personal data?

We may share your data with:

  • Shopify and other providers performing services on our behalf (IT, payments, analytics, fulfillment).

  • Business and marketing partners for advertising purposes.

  • Affiliates within our corporate group.

  • Third parties in connection with business transactions (mergers/insolvency) or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes data about your access to and use of the Services to provide and improve them. Information you submit is shared with Shopify and may be transferred to countries outside your country of residence. For more details, see the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users. To exercise your rights regarding data processed by Shopify, visit the Shopify Privacy Portal: https://privacy.shopify.com.

Third-party Websites and Links

Our Services may contain links to third-party platforms. We are not responsible for the privacy or security policies of these external sites.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from children under the age of majority.

Security and Retention

No security measure is perfect. We recommend not using insecure channels for sensitive information. We store your data as long as necessary to manage your account, provide services, or comply with legal obligations.

Your Rights and Choices

Depending on your residence, you may have the following rights:

  • Right to access/information

  • Right to erasure (deletion)

  • Right to rectification

  • Right to data portability

  • Right to opt-out of sale or sharing for targeted advertising

  • Right to object and right to restrict processing (UK/EEA)

  • Withdrawal of consent

To exercise these rights, please contact us using the details below. You will not suffer any disadvantages for exercising your rights.

Complaints

If you have complaints, please contact us. Residents of the EEA may also lodge a complaint with their local data protection authority.

International Transfers

We may transfer and store your data outside your country. For transfers outside the EEA or UK, we rely on recognized mechanisms like Standard Contractual Clauses.

Contact

If you have questions or wish to exercise your rights, please contact us: 

Email: mail@sabine-runge-painting.com

Post: Robert-Koch-Str. 13b, Ottobrunn, 85521, DE