Frequently Asked Questions
What materials are used?
I work with high-quality artist paints, professional gallery canvases and specially composed texture pastes. Selected works are additionally refined with 24-carat gold leaf or silver leaf.
How is shipping handled?
Each work is carefully packed, fully insured and shipped in a custom-made wooden crate. Building the crate takes 2–3 working days. Once shipped, you will receive a tracking number.
Shipping is handled by DHL Express, UPS or comparable carriers.
Shipping costs & delivery times:
– Germany: free, approx. 3–5 working days
– USA, Canada & South America: €149, approx. 14–21 working days
– Rest of the world (outside the EU): €199, approx. 14–21 working days
Due to the new EU packaging regulation, shipping to other EU countries is currently not possible. For deliveries outside the EU, customs or import duties may apply and are payable by the recipient.
Is payment in instalments possible?
Yes, individual payment plans as well as Klarna and PayPal installments are available. With a personal payment arrangement, the work can be paid in 2 to 6 monthly installments and is reserved for you during that time. Shipping takes place once the final installment has been received. With Klarna and PayPal installments, the work ships directly after purchase.
Can I commission a custom piece?
Yes. Selected commissioned works are developed in close dialogue regarding format, color atmosphere, and overall spatial presence. Together, we create a work that integrates harmoniously into your space and personal collection. For individual inquiries, you are welcome to get in touch at any time.
How do I care for my original painting?
Light dusting with a soft, dry cloth is sufficient. All works are sealed with a protective varnish to preserve color and surface quality over time. Direct sunlight and excessive humidity should nevertheless be avoided.